Use the paths to navigate to an agent. When available, a call button is provided that enters the options for you.
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(tono de llamada) Welcome to Verizon. Para español, oprima nueve.
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Account Identification
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Verizon is here to help. We and our partners may monitor and record calls for quality, systems training, and personalization. Say or enter a phone number, or account number associated with the question you are calling about. To become a new customer, say "New Customer", or you can say "I don't have one".
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Language Selection
How it works
- Search for menus that mention your issue
- Further navigate through menus by clicking on menu titles or menu options
Language Selection
(hide full text)
Welcome to Verizon. Para español, oprima nueve. Verizon is here to help. We and our partners may monitor and record calls for quality, systems training, and personalization.
Español
Stay on the line menu
Account Identification
(hide full text)
Say or enter a phone number, or account number associated with the question you are calling about. To become a new customer, say "New Customer", or you can say, "I don't have one". I'm sorry, I didn't hear you. Say or enter a phone number, or account number associated with the question you are calling about. To become a new customer, say "New Customer", or you can say, "I don't have one". I'm sorry, we're having trouble. Say or enter a phone number, or account number associated with the question you are calling about. To become a new customer, you can say "New Customer" or press the pound key, or you can say, "I don't have one", or press the star key.
