Thanks for calling United Airlines. We're receiving significantly more calls than normal, and hold times may be longer than usual. If you're not traveling within 72 hours, we ask that you contact us closer to your trip to allow us to prioritize those with more immediate travel plans. You can also change your plans online or on the United mobile app. If you booked your travel through a travel agency, please reach out to them for assistance. We appreciate your patience. (static) (tone) How can I help you? Please say in a few words why you are calling us today. For example, you can say things like, "I need help checking in for my flight," or, "I'd like to use my travel credits." (static) I'm sorry, I didn't hear you. In a few words, please say why you are calling today. You can say things like, "I need help checking in for my flight," or, "I'd like to use my travel credits." (static)