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Customer Type Selection
(full text)
Thank you for calling U.S. Cellular, now part of T-Mobile. (speaks in foreign language) Sorry, I did not find your number in our records. Please say, "Existing customer," or, "New customer." You may also say, "Repeat." Please say, "Existing customer," or press one, or, "New customer," two. For, "Existing customer," press one, or, "New customer," two.
Existing customer
New customer
Repeat
Stay on the line menu
None
(full text)
Please say or enter your 10-digit cell phone number or home internet line number.
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typeof(your_input) === 'required'
This menu asks you to enter information (account number, phone, etc). Our scraper can't input personal data.
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T-Mobile Routing (Voice)
(full text)
U.S. Cellular is now part of T-Mobile. To properly direct your call at T-Mobile, please say, "New wireless customer," "Home internet," "Prepaid," or "Business account." You may also say, "Repeat."
New wireless customer
Home internet
Prepaid
Business account
Repeat
Stay on the line menu
Repeat
(full text)
You may also say, "Repeat."
Account Type Selection
(full text)
For a prepaid account, say, "Prepaid." Otherwise, say, "Other." For a prepaid account, say, "Prepaid," or press 1. Otherwise, say, "Other," or press 2. For prepaid, press 1. Otherwise, press 2.
Prepaid Account
Other
Stay on the line menu
10-digit cell phone number
(full text)
N/A
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typeof(your_input) === 'required'
This menu asks you to enter information (account number, phone, etc). Our scraper can't input personal data.
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home internet line number
(full text)
N/A
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typeof(your_input) === 'required'
This menu asks you to enter information (account number, phone, etc). Our scraper can't input personal data.
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None
(full text)
I did not get an input from you. I need your 10-digit cell phone number or your home internet line number, which is shown in your bill as a cellular telephone number. Please say or enter it now.
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typeof(your_input) === 'required'
This menu asks you to enter information (account number, phone, etc). Our scraper can't input personal data.
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New wireless customer
(full text)
please say, "New wireless customer,"
Home internet
(full text)
"Home internet,"
Prepaid
(full text)
"Prepaid,"
Business account
(full text)
or "Business account."
T-Mobile Routing (Voice and DTMF)
(full text)
Please say, "New wireless customer," or press one, "Home internet," two, "Prepaid," three, or "Business account," four.
New wireless customer
Home internet
Prepaid
Business account
Repeated this menu
Transfer to Associate
(full text)
Please hold while I transfer you. Please press one to be transferred to the next available associate. Please press one to be transferred to the next available associate.
Transfer to next available associate
Home Internet Inquiry
(full text)
Are you calling about home internet? If you are calling about home internet, please say, "Yes," or press 1. Otherwise, say, "No," or press 2.
Calling about home internet
Otherwise / Not calling about home internet
Repeated this menu
Home Internet Inquiry
(full text)
Are you calling about home internet? If you are calling about home internet, please say, "Yes," or press 1. Otherwise, say, "No," or press 2. If you are calling about home internet, please say, "Yes," or press 1. Otherwise, say, "No," or press 2.
Yes (Calling about home internet)
No (Not calling about home internet)
10-digit cell phone number
(full text)
N/A
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typeof(your_input) === 'required'
This menu asks you to enter information (account number, phone, etc). Our scraper can't input personal data.
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home internet line number
(full text)
N/A
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typeof(your_input) === 'required'
This menu asks you to enter information (account number, phone, etc). Our scraper can't input personal data.
⌨️
New wireless customer
(full text)
Please say, "New wireless customer," or press one
Home internet
(full text)
"Home internet," two,
Prepaid
(full text)
"Prepaid," three,
Business account
(full text)
or "Business account," four.
Transfer to next available associate
(full text)
Please press one to be transferred to the next available associate
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sys.exit(bot_mode)
You've reached a real human! Our scraper hands off here.
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Calling about home internet
(full text)
If you are calling about home internet, please say, "Yes," or press 1
Otherwise / Not calling about home internet
(full text)
Otherwise, say, "No," or press 2
Yes (Calling about home internet)
(full text)
If you are calling about home internet, please say, "Yes," or press 1
No (Not calling about home internet)
(full text)
Otherwise, say, "No," or press 2
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