Guide for JetBlue Airways support

Thank you for calling JetBlue. This call may be recorded for training and quality assurance. (Spanish) . We're experiencing longer than usual hold times due to Winter Storm Fern. If you're not traveling within the next 24 hours, please use our chat option, manage your trip at jetblue.com, or call back later. Due to the storm, eligible customers can change or cancel flights without fees, and check flight status online. If your flight was canceled, please use the rebooking link you received in your email at the time of your cancellation. It will have the most up-to-date flight options, and will continue to update as flights are added. Thank you for your patience. To verify your identity, please enter your birthday using two digits for the month and two digits for the day. If you prefer not to provide this info, please hold to speak to a JetBlue crew member.