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Language Selection
(full text)
Thank you for calling GEICO. Si desea hablar español, por favor diga español.
Hablar español
Stay on the line menu
Hablar español
(full text)
Si desea hablar español, por favor diga español
🌐
import language_pack
This path continues in another language. We haven't implemented multilingual parsing yet.
🌐
Customer Type Selection
(full text)
Your call may be recorded for quality purposes. All right, and which best describes you? Just say a customer or a provider. I didn't get that. Are you a customer or a provider? I still didn't get that. If you're a customer, say "customer" or press one. Or if you're a third-party vendor or provider, say "provider" or press two.
Customer
Third-party vendor or provider
Main Menu Help Options
(full text)
Now, using a few words, how can I help you? You can say things such as, "File an auto claim," "Get a quote," or, "Glass repairs." Go ahead.
File an auto claim
Get a quote
Glass repairs
Stay on the line menu
Lien Holder Address Confirmation
(full text)
or... (pauses) At this time, I can only provide you the lien holder mailing address. If you need to confirm proof of insurance or verify coverage details, please visit our website to enroll at partners.geico.com. Once again, that website is partners.geico.com. So, are you calling for the lien holder address? (pauses) I didn't get that. Yes or no? Are you looking for the lien holder address? (pauses) Once again, if you want an address, say "Yes," or press one. Otherwise, say "No," or press two.
Yes, looking for lien holder address
No, not looking for lien holder address
Stay on the line menu
File an auto claim
(full text)
"File an auto claim,"
Get a quote
(full text)
"Get a quote,"
Glass repairs
(full text)
"Glass repairs."
Main Menu Help Options Retry 1
(full text)
I didn't get that. Briefly tell me what you need. For example, you can say, "Renew my policy," "Add a vehicle to my policy," or, "Roadside assistance."
Renew my policy
Add a vehicle to my policy
Roadside assistance
Coverage Type Selection (Voice)
(full text)
GEICO offers many types of insurance coverage. If you're already a policyholder, tell me which policy you're calling about. Or if you're not yet a GEICO customer, tell me what type of coverage you're interested in. You can say something like, "Auto insurance, homeowner's insurance or collision coverage."
Auto insurance
Homeowner's insurance
Collision coverage
Repeated this menu
End of Call
(full text)
two. (pauses) Just a reminder that a lot more information is available on our website, which is partners.geico.com. Thank you for calling. Goodbye.
No further options
Call Termination
(full text)
(pauses) Just a reminder that a lot more information is available on our website, which is partners.geico.com. Thank you for calling. Goodbye.
No further options
Renew my policy
(full text)
"Renew my policy,"
Add a vehicle to my policy
(full text)
"Add a vehicle to my policy,"
Roadside assistance
(full text)
"Roadside assistance."
Auto insurance
(full text)
Auto insurance
Homeowner's insurance
(full text)
homeowner's insurance
Collision coverage
(full text)
collision coverage
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