- Search for menus that mention your issue
- Further navigate through menus by clicking on menu titles or menu options
Language Selection
(full text)
Welcome to Spectrum. This call may be recorded for quality and security purposes. Para español, marque cinco.
Español
Stay on the line menu
Español
(full text)
Para español, marque cinco
🌐
import language_pack
This path continues in another language. We haven't implemented multilingual parsing yet.
🌐
Account Identification
(full text)
Please tell me the phone number associated with your account or your account number or say, "I don't have an account." (pause) Please say or enter the 10-digit phone number on your account or your full account number, skipping the dashes if there are any. If you don't know either number, say, "I don't know them," or press one, or say, "I don't have an account," or press two. To switch to touch tone, press *99 at any time.
Enter Phone or Account Number
Don't know number
Don't have an account
Switch to touch tone
Enter Phone or Account Number
(full text)
Please say or enter the 10-digit phone number on your account or your full account number
Service Address ZIP Code
(full text)
No problem. Please say or enter the ZIP code of your service address. Please say or enter the five-digit ZIP code of your service address. You can also say, "I don't know it," or press one.
Enter ZIP code
Don't know ZIP code
Repeated this menu
Stay on the line menu
Service Selection
(full text)
Okay, please choose one of these options. If you're calling about a recently placed order, say, "Recent order." If you'd like to set up new service such as TV, internet, home, or mobile phone, say, "New service," or say, "It's something else." You can say, "A recently placed order," or press one, "Setting up new service," or press two, or, "It's something else," or press three.
Recently placed order
Set up new service
Something else
Repeated this menu
Switch to touch tone
(full text)
To switch to touch tone, press *99
Enter ZIP code
(full text)
say or enter the ZIP code
None
(full text)
No problem. In a few words, please tell me what you're calling about. In a few words, please tell me what you're calling about. For example, you can say things like, "Make a payment," or, "I want new service."
⌨️
typeof(your_input) === 'required'
This menu asks you to enter information (account number, phone, etc). Our scraper can't input personal data.
⌨️
Reason for Calling
(full text)
Sorry, I'm having trouble. In a few words, please tell me what you're calling about. In a few words, please tell me what you're calling about. For example, you can say things like, "Make a payment," or, "I want new service."
Make a payment
New Service
Service Address Identification
(full text)
service... Okay, please say or enter the ZIP code of your service address. Please say or enter the five-digit ZIP code of your service address. You can also say, "I don't know it," or press one.
Enter Service Address ZIP Code
Don't know ZIP code
Stay on the line menu
Service Type Selection
(full text)
service... Okay. Is this for residential or business service? If you're interested in service for your home, say, "Residential" or press one. If you're interested in business service, say, "Business" or press two.
Residential Service
Business Service
Stay on the line menu
Service Address Zip Code
(full text)
service... Okay, please say or enter the ZIP code of your service address. Please say or enter the five-digit ZIP code of your service address. You can also say, "I don't know it," or press one.
⌨️
typeof(your_input) === 'required'
This menu asks you to enter information (account number, phone, etc). Our scraper can't input personal data.
⌨️
Make a payment
(full text)
N/A
⌨️
typeof(your_input) === 'required'
This menu asks you to enter information (account number, phone, etc). Our scraper can't input personal data.
⌨️
I want new service
(full text)
N/A
⌨️
typeof(your_input) === 'required'
This menu asks you to enter information (account number, phone, etc). Our scraper can't input personal data.
⌨️
Service Selection
(full text)
Let's narrow it down a different way. You can say, "Technical support," or press one, "Billing," or press two, or to add, change, or disconnect a service, say, "Service changes," or press three. If you're calling about Spectrum's cellular phone service, say, "Spectrum mobile," or press four.
Technical support
Billing
Add, change, or disconnect a service
Spectrum's cellular phone service
Repeated this menu
Make a payment
(full text)
Make a payment
New Service
(full text)
I want new service
Enter Service Address ZIP Code
(full text)
please say or enter the ZIP code of your service address
Reason for calling (Open Input)
(full text)
"I don't know it." No problem. In a few words, please tell me what you're calling about. In a few words, please tell me what you're calling about. For example, you can say things like, "Make a payment," or, "I want new service."
⌨️
typeof(your_input) === 'required'
This menu asks you to enter information (account number, phone, etc). Our scraper can't input personal data.
⌨️
Service Address Identification (Retry)
(full text)
Sorry, I didn't hear you. Using your telephone keypad, please say or enter the five-digit ZIP code of your service address. If you don't know it, press one.
Repeated this menu
Service Address ZIP Code
(full text)
service, sa- All right. What's the ZIP code of the address where you'd like service? Please say or enter the five-digit ZIP code of the address where you'd like service. You can also say, "I don't know it," or press one.
Enter ZIP Code
I don't know it
Don't know ZIP code
Repeated this menu
Stay on the line menu
Service Address ZIP Code
(full text)
All right. What's the ZIP code of the address where you'd like service? Please say or enter the five-digit ZIP code of the address where you'd like service. You can also say, "I don't know it," or press 1.
Enter ZIP code
I don't know it
I don't know it
Stay on the line menu
Service Type Selection (Retry)
(full text)
Sorry, I didn't hear you. For residential service, press one. For commercial or business service, press two. I seem to be having trouble hearing you. Maybe we have a bad connection. If you'd like to go back to the main menu and try again, press nine. Otherwise, please try calling us back.
Residential Service
Commercial or Business Service
Main Menu
ZIP code of your service address
(full text)
N/A
⌨️
typeof(your_input) === 'required'
This menu asks you to enter information (account number, phone, etc). Our scraper can't input personal data.
⌨️
Service Address Zip Code Retry
(full text)
Sorry, I didn't hear you. Using your telephone keypad, please say or enter the five-digit ZIP code of your service address. If you don't know it, press one.
⌨️
typeof(your_input) === 'required'
This menu asks you to enter information (account number, phone, etc). Our scraper can't input personal data.
⌨️
Technical support
(full text)
You can say, "Technical support," or press one
Billing
(full text)
"Billing," or press two
Add, change, or disconnect a service
(full text)
to add, change, or disconnect a service, say, "Service changes," or press three
Spectrum's cellular phone service
(full text)
If you're calling about Spectrum's cellular phone service, say, "Spectrum mobile," or press four
Make a payment
(full text)
N/A
⌨️
typeof(your_input) === 'required'
This menu asks you to enter information (account number, phone, etc). Our scraper can't input personal data.
⌨️
I want new service
(full text)
N/A
⌨️
typeof(your_input) === 'required'
This menu asks you to enter information (account number, phone, etc). Our scraper can't input personal data.
⌨️
Main Menu
(full text)
Let's narrow it down a different way. You can say, "Technical support," or press one, "Billing," or press two, or to add, change, or disconnect a service, say, "Service changes," or press three. If you're calling about Spectrum's cellular phone service, say, "Spectrum mobile," or press four.
Technical support
Billing
Add, change, or disconnect a service
Spectrum's cellular phone service
Enter ZIP Code
(full text)
Please say or enter the five-digit ZIP code
I don't know it
(full text)
You can also say, "I don't know it,"
Call Termination
(full text)
don't know it." No problem. Let me transfer you to a sales representative. One moment, please. Unfortunately, we don't have enough information to complete this call. Please call back with the phone number associated with your account or your ZIP code so we can connect you with the appropriate Spectrum location. We apologize for any inconvenience and thank you for calling Spectrum.
No further options
Sales Representative
(full text)
Sorry, I'm having trouble. Let me transfer you to a sales representative. One moment, please.
👤
sys.exit(bot_mode)
You've reached a real human! Our scraper hands off here.
👤
Enter ZIP code
(full text)
Please say or enter the five-digit ZIP code
I don't know it
(full text)
You can also say, "I don't know it,"
I don't know it
(full text)
or press 1
Service Address ZIP Code Retry
(full text)
Sorry, I didn't hear you. Using your telephone keypad, please enter the five-digit ZIP code of the address where you'd like service. If you don't know it, press 1.
Enter ZIP code
I don't know it
five-digit ZIP code of your service address
(full text)
N/A
⌨️
typeof(your_input) === 'required'
This menu asks you to enter information (account number, phone, etc). Our scraper can't input personal data.
⌨️
Technical support
(full text)
You can say, "Technical support," or press one
Billing
(full text)
"Billing," or press two
Add, change, or disconnect a service
(full text)
or to add, change, or disconnect a service, say, "Service changes," or press three
Spectrum's cellular phone service
(full text)
If you're calling about Spectrum's cellular phone service, say, "Spectrum mobile," or press four
Enter ZIP code
(full text)
please enter the five-digit ZIP code
I don't know it
(full text)
If you don't know it, press 1
Show all menus
This site uses cookies for analytics. By continuing to browse, you agree to our use of cookies. Learn more
